brite.ai is an AWS Advanced Tier Services and Public Sector Partner with 18 years focused on government, nonprofits, and health and human services.
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Delivering Cloud AI for Human Services, Designed Around Real Workflows and Meaningful Outcomes.
brite.ai’s AI practice is built on one principle:
AI in human services must be practical, trustworthy, and mission-aligned. Not demo-day AI.
brite.ai’s AI practice is built on one principle:
AI in human services must be practical, trustworthy, and mission-aligned. Not demo-day AI.
Bedrock agents operate 24/7, respond through portals, SMS, or voice using live case data, providing accurate updates and escalating complex queries with context.
AI-guided eligibility screening adapts questions in real time, identifies qualifying programs, and simplifies applications with pre-filled information.
Textract reviews uploaded identity, income, and medical documents instantly, reducing delays and helping caseworkers act faster.
SageMaker analyzes case patterns to identify delays, disengagement risks, and opportunities for proactive intervention before issues escalate.
AI reviews new submissions automatically, flagging missing documents, surfacing inconsistencies, and generating preliminary case summaries for faster action.
Recertification reminders and benefit utilization alerts delivered automatically through Amazon Pinpoint.
Amazon QuickSight monitoring tracks access patterns, completion rates, determination timelines, and application accuracy across programs.
AI supports and accelerates processes, but final eligibility, benefits, and case decisions always require human review and approval.
Constituents always know when interacting with AI and can easily connect with a human caseworker when needed.
Built-in analytics monitor access, outcomes, and disparities across demographics, regions, and languages from day one.
Deployments run securely within AWS GovCloud with isolated infrastructure, audit logging, and no constituent data used for model training.
AI supports and accelerates processes, but final eligibility, benefits, and case decisions always require human review and approval.
Constituents always know when interacting with AI and can easily connect with a human caseworker when needed.
Built-in analytics monitor access, outcomes, and disparities across demographics, regions, and languages from day one.
Deployments run securely within AWS GovCloud with isolated infrastructure, audit logging, and no constituent data used for model training.
Every major consulting firm has an AWS practice. But when agencies need compliant cloud systems, legacy integrations, or AI-powered services, many firms still learn the domain on the job.
brite.ai brings deep public sector and human services expertise from the start, designing systems around real workflows, compliance realities, and constituent needs.
Government teams spend months explaining child welfare operations, HCBS administration, and compliance constraints that shape technical decisions. That learning curve becomes part of your timeline and budget.
80+
Government agencies served
50%
Process reduction
1 M+
Cases solved
75%
Document efficiency
brite.ai holds AWS Advanced Tier Services Partner status with deep certifications across the platform:
FedRAMP High and DoD IL5 authorized cloud for regulated federal, state, and local government workloads.
Omnichannel constituent support platform with IVR, routing, recording, and AI-powered agent assistance capabilities.
Foundation models and AI agents supporting constituent services, eligibility guidance, outreach, and document intelligence.
Machine learning platform for predictive analytics, risk scoring, monitoring, governance, and built-in bias detection.
Serverless orchestration for legacy integrations, workflow automation, and federal reporting pipelines.
AI-powered document processing for forms, identity verification, medical records, and clinical data extraction workflows.
Analytics dashboards supporting equity monitoring, program reporting, operational visibility, and AI-powered agency insights.
Real-time constituent data unification with governed access controls across legacy and cloud-based systems securely.
FedRAMP High and DoD IL5 authorized cloud for regulated federal, state, and local government workloads.
Omnichannel constituent support platform with IVR, routing, recording, and AI-powered agent assistance capabilities.
Foundation models and AI agents supporting constituent services, eligibility guidance, outreach, and document intelligence.
Machine learning platform for predictive analytics, risk scoring, monitoring, governance, and built-in bias detection.
Serverless orchestration for legacy integrations, workflow automation, and federal reporting pipelines.
AI-powered document processing for forms, identity verification, medical records, and clinical data extraction workflows.
Analytics dashboards supporting equity monitoring, program reporting, operational visibility, and AI-powered agency insights.
Real-time constituent data unification with governed access controls across legacy and cloud-based systems securely.
brite.ai combines AWS Advanced Tier and Public Sector expertise with deep government and human services experience.
brite.ai combines AWS Advanced Tier and Public Sector expertise with deep government and human services experience.
Explore how we transform businesses and drive meaningful impact.
Cloud-native child welfare case management deployed in AWS GovCloud (US). Bedrock agents triage intake, Textract processes documents at submission, and SageMaker surfaces risk-of-delay cases for caseworker review. CCWIS federal reporting automated, family-facing portals deployed.
Amazon Connect deployed across multiple state agencies with Bedrock agents handling Tier 1 inquiries 24/7. Live data pulled from agency systems via Lambda. Constituent communications personalized at true state-government operational scale.
Bedrock and Textract integrated with case management systems in AWS GovCloud. Case notices, compliance reports, and legal correspondence generated monthly through Step Functions workflows with full CloudTrail audit history.
AWS-based transformation for state benefits agency, replacing legacy front-end with modern constituent portal connected to 30-year-old eligibility platform via Lambda and API Gateway. Bedrock-powered eligibility navigation for applicants.
Get guidance from a brite.ai architect experienced in AWS for government and human services organizations.
