A Salesforce Summit Partner with 18+ years modernizing eligibility and benefits systems across health and human services.
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Delivering AI-driven eligibility modernization on Salesforce so every eligible person receives the right benefits.
brite.ai's AI practice is built on one principle:
Eligibility is a promise already made, and AI helps find eligible households, enroll them faster, and keep them covered.
brite.ai's AI practice is built on one principle:
Eligibility is a promise already made, and AI helps find eligible households, enroll them faster, and keep them covered.
Multi-channel screening across web, SMS, phone, and chat routes households to eligible programs through one intake experience.
Pay stubs, identity records, and verification documents extracted instantly to reduce delays and pending queues.
AI flags households at risk of losing coverage during recertification or income changes before benefits lapse.
One application screens households across Medicaid, SNAP, TANF, CHIP, WIC, and housing programs simultaneously.
Unified worker views consolidate IRS, SSA, wage, and agency verification into one decision surface.
Automated renewals and reminders across SMS, email, and voice help households stay continuously enrolled.
Tableau dashboards track approval, denial, and churn patterns across demographics, geography, and language.
AI accelerates screening and verification, while eligibility workers retain final approval and determination authority.
Applicants always know when interacting with AI and can easily reach a human worker or supervisor.
Built-in analytics monitor access, approvals, errors, and disparities across demographics, regions, and languages.
Deployments run securely within Salesforce Government Cloud Plus with audit logging and protected constituent data.
AI accelerates screening and verification, while eligibility workers retain final approval and determination authority.
Applicants always know when interacting with AI and can easily reach a human worker or supervisor.
Built-in analytics monitor access, approvals, errors, and disparities across demographics, regions, and languages.
Deployments run securely within Salesforce Government Cloud Plus with audit logging and protected constituent data.
Every major consulting firm has a Salesforce practice. But when state agencies need integrated eligibility, CMS-64 reporting, T-MSIS submissions, SNAP QC compliance, or AI-powered determination, many firms still learn the domain on the job.
Government teams spend months explaining No Wrong Door design, ex parte renewal rules, MAGI and non-MAGI Medicaid categories, APD and A-87 cost allocation, and the federal reporting specifications that shape technical decisions. That learning curve becomes part of your timeline and budget.
brite.ai brings deep public sector and human services expertise from the start, designing systems around real eligibility workflows, federal program realities, and the household at the center of every benefit.
80+
Government agencies served
50%
Process reduction
1 M+
Cases solved
75%
Document efficiency
brite.ai delivers integrated eligibility modernization on Salesforce, Agentforce, and the AI stack purpose-built for human services:
Pre-built eligibility, intake, case management, and constituent portals for government workloads.
Agentic AI for eligibility screening, recertification outreach, and constituent service with audit trails.
AI-powered processing for pay stubs, identity records, medical bills, and residency verification.
API-led integration across legacy eligibility systems, IRS, SSA, MMIS, and inter-agency exchanges.
Machine learning models for churn risk, recertification, and participation gap monitoring.
Dashboards for timeliness, churn, equity, operational visibility, and federal reporting requirements.
Omnichannel case management with AI assist, transcription, and real-time supervisor escalation.
Unified household records across Medicaid, SNAP, TANF, CHIP, and housing assistance programs.
Pre-built eligibility, intake, case management, and constituent portals for government workloads.
Agentic AI for eligibility screening, recertification outreach, and constituent service with audit trails.
AI-powered processing for pay stubs, identity records, medical bills, and residency verification.
API-led integration across legacy eligibility systems, IRS, SSA, MMIS, and inter-agency exchanges.
Machine learning models for churn risk, recertification, and participation gap monitoring.
Dashboards for timeliness, churn, equity, operational visibility, and federal reporting requirements.
Omnichannel case management with AI assist, transcription, and real-time supervisor escalation.
Unified household records across Medicaid, SNAP, TANF, CHIP, and housing assistance programs.
brite.ai combines Salesforce Summit Partner credentials with 18 years of focus on government and human services, including integrated eligibility implementations across multiple state agencies.
Explore how we transform businesses and drive meaningful impact.
End-to-end multi-program eligibility on Salesforce Public Sector Solutions with one front door, real-time federal data verification, and AI-assisted determination.
Predictive churn detection, automated ex parte renewals, and proactive outreach that kept hundreds of thousands of eligible households continuously enrolled.
Salesforce Data Cloud unification of household records across Medicaid, SNAP, TANF, LIHEAP, and housing with consent-based information sharing across agencies.
Tableau-driven CMS-64, T-MSIS, and SNAP QC reporting with built-in equity monitoring and case-level traceability from determination to federal submission
Get guidance from a brite.ai architect experienced in integrated eligibility, Medicaid unwinding, federal reporting, and human services AI.
